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ADA Tech / Help Centre

What is wrong with
my computer?

Start with the symptom. These are common laptop, desktop and Windows problems ADA Tech diagnoses in Rundu and remotely across Namibia.

Popular computer problems

Search the problem you are seeing.

These pages explain likely causes, safe first checks and when a proper diagnostic is the better next step.

Popular question

Why does my laptop keep showing a blue screen?

Stop-code crashes can come from drivers, memory, storage, Windows corruption or hardware faults.

Blue screen help →
Popular question

Why is my laptop very slow?

Low storage, too many startup apps, failing drives, limited RAM, heat and software issues can all contribute.

Slow laptop help →
Popular question

Why is my laptop overheating or fan always loud?

Dust, blocked airflow, thermal issues, heavy background processes and aging cooling components are common causes.

Overheating help →
Windows issue

Why is my computer on but the screen is black?

A black screen can be linked to display drivers, startup problems, incorrect display output or a boot-device issue.

Black screen help →
Windows issue

Why is Windows Update failing or stuck?

Update cache problems, low storage, drivers, internet issues or damaged Windows components may block updates.

Windows Update help →
Hardware / startup

Why is my laptop not turning on or not booting?

Power, battery, charger, storage, RAM, BIOS/UEFI or motherboard faults may produce similar symptoms.

Startup help →
Connectivity

Why does my Wi-Fi keep disconnecting?

Router placement, adapter drivers, power settings, interference or network configuration can cause repeat drops.

Wi-Fi help →
Upgrade question

Will an SSD or more RAM make my laptop faster?

Often yes—but the best upgrade depends on the current bottleneck and what the device supports.

SSD & RAM advice →
Battery / power

Why is my laptop battery draining fast?

Battery age, background apps, display settings, power mode and hardware condition can all affect runtime.

Battery and power FAQ →
Not sure which problem it is?

Describe the symptom. ADA will diagnose from there.

You do not need to know whether it is Windows, RAM, SSD, BIOS or the motherboard before asking for help.

Request Support →