Your device repeatedly needs small fixes.
Windows issues, drivers, updates, software, settings and routine maintenance keep coming back.
Ongoing personal device care
Stop paying from zero
every time something small breaks.
ADA First Aid is for people who want recurring support for Windows, updates, drivers, software and routine device care. If your laptop is already physically broken right now, start with one-time support instead.
Is First Aid right for you?
Use it for recurring support—not emergency hardware replacement.
You want a support relationship.
You would rather have a known support route than search for help from zero every time.
Your laptop is already badly broken.
No power, physical damage, failed SSD, broken screen, major hardware fault or data-recovery need should start with diagnosis/repair.
Start one-time support →Choose your coverage
Monthly device care.
Parts, paid software licences and major physical repairs are separate. First Aid covers the ongoing support relationship defined by each plan.
First Aid Essential
N$249 / month
- 1 registered laptop or desktop
- Up to 3 remote support sessions/month
- Monthly software & update health check
- Driver and common software troubleshooting
- Windows settings support
- Priority WhatsApp support queue
- 10% off additional ADA Tech labour
First Aid Plus
N$399 / month
- 1 registered laptop or desktop
- Reasonable-use remote support during business hours
- Monthly maintenance session
- Windows, updates, drivers & common app support
- Basic malware cleanup
- Backup guidance & restore-point checks
- 15% off additional ADA Tech labour
- One quarterly in-depth health review
First Aid Family
N$699 / month
- Up to 3 registered devices
- 6 remote support sessions/month
- Monthly health checks
- Windows/software/update support
- Basic malware cleanup
- Priority WhatsApp support
- 15% off extra ADA Tech labour
Before you subscribe
Know what is included.
Remote technical care
Software troubleshooting, update issues, configuration, drivers, common Windows problems and routine health checks within the plan.
Additional labour
Physical repair and additional approved labour receive the plan discount rather than being treated as unlimited subscription work.
Parts, licences & specialist costs
SSDs, RAM, batteries, chargers, screens, paid licences, complex recovery and third-party costs are quoted separately.