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ADA Tech Service

Remote Support

Many software and account problems do not need a technician physically beside the computer.

What ADA Tech handles

Clear scope before work.

Remote quick support starts from N$150 after scope confirmation. First Aid subscribers receive covered remote support under their plan.

Parts, paid licences and third-party costs are separate unless explicitly included in a written quote.

ADA Tech approaches this service using the same operating principle across the division: understand the problem, diagnose what is actually needed, agree the scope, then implement and test.

✓ Windows software issues
✓ Driver and update troubleshooting
✓ Microsoft 365 / Office support
✓ Business email and account support
✓ Software installation and configuration
✓ Remote user assistance
✓ Browser and common application issues
✓ Basic security and MFA guidance
✓ Remote employee setup
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Need help with this?

Message ADA Tech on WhatsApp. Tell us what is happening and we’ll start with the problem.

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